All our focus and effort in Viaz is to deliver the best products as quick as possible to our valued customers.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 2-7 business days for us to process your order and takes 1-3 business days for the items marked with “Priority Dispatching” to be ready for shipment. Please note that this does not include holidays and weekends.
It does take longer for us to process pre-order items, please refer to our campaign/product page for more detailed information.
It is free when orders over $49 and takes about 10-20 business days to arrive using standard shipping while $29 and about 6-10 days using express shipping.
USA, Australia, Canada, Europe:
7-15 days (standard shipping) and 5-8 days (express shipping)
South & Central America:
30 days (standard shipping) and 6-12 days (express shipping)
20 days (standard shipping) and 10 days (express shipping)
7-15 days (standard shipping) and 6-10 days (express shipping)
Asia: about 3-10 days
Other Countries: about 20 days
Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact us.